PRIVACY POLICY – IMPOR.IN 

Welcome to Impor.in! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our services.

By accessing Impor.in, you agree to this policy and grant us permission to manage your data under the terms outlined below. If you do not agree to this policy, please refrain from using our services.

1. INFORMATION WE COLLECT

We collect various types of information to enhance our services. This information is categorized as follows:

1.1 Information Provided Directly by Users

✅ Registration Information – Full name, email address, phone number, business address, password, and other details entered when creating an account.
✅ Transaction Information – Data related to purchases, payment methods, and transaction history on our platform.
✅ Communication Information – Messages sent via email, WhatsApp, customer support chat, or other communication platforms.

1.2 Information Collected Automatically

✅ Device & Technology Data – Type of device used, IP address, operating system, browser type, and other technical data.
✅ User Activity Data – Pages visited, actions taken on the platform, clicks, session duration, and usage patterns.
✅ Cookies & Tracking Technologies – We use cookies and similar technologies to enhance user experience and gather necessary analytical data.

2. PURPOSE OF DATA USAGE

We use collected data for legitimate purposes, including but not limited to:

✅ Providing & Managing Services – Processing transactions, managing accounts, and ensuring a better user experience.
✅ Enhancing Security & Preventing Fraud – Protecting your account, detecting suspicious activities, and preventing unauthorized access.
✅ Analysis & Service Improvement – Understanding user behavior to develop new features and optimize the platform.
✅ Communication & Marketing – Sending important notifications, promotions, or other service-related information.
✅ Legal & Regulatory Compliance – Meeting legal obligations, audits, and applicable regulations.

We will not use your personal data for any other purpose without your explicit consent.

3. DATA PROTECTION & SECURITY

We are committed to protecting your personal information through the following measures:

✅ Data Encryption – We use advanced encryption technology to keep data secure during storage and transmission.
✅ Restricted Access – Only authorized personnel have access to user information for legitimate business purposes.
✅ Regular Security Updates – Our security system is regularly updated to prevent cyber threats and data breaches.
✅ Internal Security Policies – We enforce strict policies for staff and business partners who have access to user data.

While we implement strong security measures, no system is 100% secure. Therefore, we advise you to keep your account credentials confidential and not share your password with others.

4. INFORMATION SHARING WITH THIRD PARTIES

We do not sell, rent, or share your personal information with third parties except under the following circumstances:

✅ With Service Providers & Business Partners – We may share data with third-party logistics providers, payment services, or other partners that support our platform operations.
✅ For Legal Compliance – If required by law, we may disclose information to authorities to comply with regulations, investigations, or legal proceedings.
✅ In Case of Business Ownership Changes – If Impor.in undergoes a merger, acquisition, or change in ownership, user data may be part of the business transaction and will remain protected under this privacy policy.

We ensure that all third parties granted access to user data are bound by confidentiality and security agreements.

5. USER RIGHTS REGARDING PERSONAL DATA

As a user, you have the right to:

✅ Access Your Data – You may request a copy of your stored personal information.
✅ Update or Modify Your Data – You can correct or update your account information at any time.
✅ Delete Your Data – You may request the deletion of your personal data unless it is still required for legal or legitimate business purposes.
✅ Opt-out of Marketing Communications – You can disable promotional and marketing communications via account settings or by contacting us.

We will process these requests within a reasonable timeframe in accordance with applicable data protection regulations.

6. USE OF COOKIES & TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to enhance user experience, including but not limited to:

✅ Functional Cookies – To ensure the website operates optimally.
✅ Analytical Cookies – To understand how users interact with our services and improve platform performance.
✅ Advertising Cookies – To display ads that are more relevant to your preferences (only used with user consent).

You can manage or disable cookies through your browser settings.

7. DATA RETENTION

We retain your personal information for:
✔ As long as necessary for the purposes described in this policy.
✔ As required to fulfill legal obligations, resolve disputes, or protect our rights.

Once the retention period ends, data will be deleted or anonymized according to industry best practices.

8. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at any time to reflect changes in service practices, legal requirements, or technological advancements.

If significant changes occur, we will notify users via email or platform notifications. We recommend reviewing this policy periodically.

9. CONTACT US

If you have any questions, requests regarding personal data, or complaints about this Privacy Policy, please contact us:

Email: admin@impor.in
Website: www.impor.in

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for trusting Impor.in as your import business partner! ?